Processing of personal data
Huami Help AB is the data controller responsible for processing your personal data.
We store user data only for as long as necessary to provide the service.
When a user deletes their account, all personal data is permanently deleted within 30 days.
Some information may be stored longer where required by law.
Who is this privacy policy for?
This privacy policy applies to current, former, and prospective customers of Huami Help AB who use our websites and services.
Why do we process your personal data?
We primarily use personal data for the following purposes.
To provide the Habify services you use, such as food logging, progress tracking, chats, profiles, and subscriptions. We also process personal data for payment and billing, identity verification when needed, communication about terms and updates, and creating and maintaining your account.
Customer support. Please note that phone calls may be recorded.
Customer and market research.
Managing competitions and votes you take part in.
Analysis, product improvement, and development.
Displaying and measuring advertising, and adapting ads and content on our platforms.
Security, disputes, contract enforcement, and regulatory compliance.
When you browse our websites and apps, we use cookies and similar technologies.
Your rights and how to contact us
You have several rights under the GDPR, including the right to obtain a copy of your personal data and, in certain circumstances, have it deleted. You always have the right to object to direct marketing and telephone sales, including profiling for these purposes. If you have consented to a type of processing, you can withdraw that consent at any time.
Please contact customer support with any questions about the above.
Handling of health data
Habify primarily processes the data needed to show your food log, progress, chats, profile, and subscription status.
If you choose to connect external features or share additional information, it is used only to provide the relevant app functionality.
Habify never sells your data to third parties. We do not share your information with advertisers or data brokers. Your data is used to provide a better app experience and is shared only with features you choose to activate.