Subscription fees and payment
The current price of the service is shown when you place your order. Prices and fees include VAT. Some discounted prices may automatically change to the standard price after the discount period stated at checkout. Huami Help may otherwise change the subscription fee by giving reasonable notice before the change takes effect.
Payment is normally made in advance, for example through Stripe, invoice, card payment, or direct debit. In some cases, a specific payment method is required. Payment must be made within the time and under the terms that apply to your chosen method, as shown at checkout.
If payment is missed, Huami Help may charge interest from the due date and claim reasonable reminder and collection costs. A new subscription may not be created until any earlier debt is recorded as paid. Third-party payment providers such as Stripe may have additional terms, which will be shown when you purchase.
Digital service
Our goal is for the service to work satisfactorily at all times, and we will do our best to make it work well for you. We cannot guarantee that access will be free from errors or interruptions. The service is designed for newer versions of browsers and operating systems, and we cannot guarantee that older versions will work without issues. JavaScript and cookies must be enabled in your browser for full functionality.
General subscription terms
These subscription terms govern your subscription and apply between you as the customer and Huami Help AB, company registration number 556916-4477.
The subscription is provided by Huami Help AB, which owns habify.se and the Habify app.
These terms apply when you use habify.se or the Habify app through its website or app.
You need a user account to access the service and will receive a personal username and password. You are responsible for preventing unauthorised access and for all use of the services through your credentials. Your subscription is personal and must not be shared. Contact us immediately if you suspect that someone has accessed your details.
You must be at least 18 years old to enter into an agreement for the service. If you are under 18, you need approval from a parent or legal guardian.
Cancellation by the customer
You can cancel a subscription through Stripe, which can be accessed via habify.se.
Please note that you cannot cancel your subscription in the Habify app.
Missed payment does not count as cancellation. If payment is missed, we reserve the right to charge for payment reminders, collection costs, and statutory interest.
Cancellation of an ongoing subscription
An ongoing subscription must be cancelled before the current payment period ends. For this service, cancellation must be made 14 days before the end of the payment period.
Cancellation by Huami Help AB
Huami Help may cancel your subscription with 30 days' notice. Any subscription fee paid in advance will then be refunded. Huami Help may also immediately cancel or suspend your access without prior notice if you materially or repeatedly breach these terms.
Right of withdrawal
If you subscribe, you have the right to withdraw from your purchase. You must notify us within 14 days of receiving your username and password. You can exercise this right by contacting customer service by email or phone. After the withdrawal period ends, the subscription becomes an ongoing subscription.
Missed payment does not count as exercising the right of withdrawal. Huami Help reserves the right to charge you for the period during which you used the service.
